Fixing My Own TV, Part II
Read Part I
Warning: This wasn't that hard of a repair, but if you don't know how to identify a capacitor or a high voltage assembly or know how to use a soldering iron, you shouldn't attempt to repair a TV set. There can be high voltages stored in capacitors and coils and in a projection set there are a lot of things to knock out of alignment or focus. Never work on a set that is plugged in and be mindful of where you are putting your hands. If possible, read the service manual for your set before beginning. That said, don't be afraid to void your warranty - particularly if it has already expired.
NOTICE: Since making this repair, I have been warned by at least two TV repair experts that I probably shouldn't have gone with the cheaper parts. There is anecdotal evidence that they have a high failure rate. I'm going with my supposition that the one that failed in my set was most likely the one that didn't have good thermal conductivity with the heat-sink, so I may be OK. Then again, they may fail this afternoon. If you are reading this and thinking of attempting it yourself, you might consider www.partstore.com as a source for the parts (or your TV manufacturer's parts site) and get the higher priced parts. Others have also suggested replacing the associated resisters connected to the convergence amps.
I think that if I hadn't been reading Make magazine and the Make blog every day, I wouldn't have attempted this. I have their t-shirt that says "If you can't open it, you don't own it", so I figured it was my duty to give it a try and I'm glad I did.
First of all, I'd like to commend www.electronix.com. Not only did they have the part for about a quarter of the price of other online parts stores, but I ordered my replacement parts on Monday with two day shipping and it was late in the day and I knew the order wouldn't ship until Tuesday. So with the holiday, I didn't expect the parts until Friday. They arrived Wednesday afternoon, so Wednesday evening, I was ready to begin. First I made a trip to Radio Shack to buy a new soldering iron and a desoldering bulb (my old iron was a bit crusty, so I bought a dual heat one with a stand since I would be working on the carpeted floor).
I disconnected everything and pushed the TV out from the wall so I could access the back. I removed about 10 hex screws and removed the fiberboard back. The inside of the set was incredibly dusty, so the first thing I did was attack it with some compressed air, trying to be careful to not blow dust onto the CRT gun lenses, the mirror, or the rear projection screen.
I found the offending components easily enough, but access was going to be a lot harder than I thought. To access the solder side of the PC board, I was going to have to disconnect about 20 wiring harness connectors.
I went and found some tape to label the jumpers with the numbers from the PC board, but when I disconnected the first one, I found the number printed on the header itself. All but about six were pre-labeled. For the six that weren't, I used a flap of tape and labeled them with a Sharpie marker.
These are the bad parts, two STK392-110 convergence amplifiers (Panasonic C5AA00000108) screwed to two large heatsinks (the Flickr picture has notes). I unscrewed them from the heat sinks and gently pried them loose with a knife blade.
Now that I had everything disconnected that I could (I didn't disconnect the high voltage wires, but I had enough slack to move the board with them connected), I unscrewed the plastic board holder from the wooden parts of the TV and tilted it 90 degrees to access the PC board.
It was pretty easy to find the solder pads for the STK392-110s, 18 pins in a row, one tilted at an odd angle. Luckily, most of the board was through-hole, but there were a smattering of surface mount components and the board was a bit flexible, so I worried that I would pop off a surface mount part. It didn't happen though. I used the soldering iron and the rubber desoldering bulb to remove the solder from the pins, then I reached behind and rocked the parts out of the holes. I had to re-heat a few of the pins to get them to release. Then I used some desoldering wick to clean up the pads.
I had read that most failures of this chip were heat related. I don't know which of the two actually failed since I was replacing both of them anyway, but I suspect it was this one that only had the heat sink grease applied to a narrow part of the chip back:
I had purchased some new heat sink compound, so I applied an even, but thin, layer on the backs of the new chips:
I then inserted the new chips into the PC board. I didn't clean the holes as well as I thought, so this was trickier than it should have been. I bent one of the pins and had to straighten it and run a piece of wire in and out of all of the holes before I tried again. Once in place, I replaced the screws holding them against the heat sinks to make sure they had good mechanical contact, then I flipped the board back up on its side and soldered each pin.
I triple checked all of my solder connections, then put the board down flat and reconnected all of the wiring harnesses, then triple checked them. When I was satisfied, I slid the board holder back in place and screwed it back to the wood.
Here are the new chips in place before I wiped off the excess heat sink compound and reconnected the wires:
One last check and a quick dusting of the lenses and mirrors, then I powered it up for a "smoke test". It worked! I screwed the back on and reconnected all of my video sources and moved it back in place. I only had to do a minor on screen convergence adjustment and then it looked perfect again.
It took me about an hour and a half. The parts cost $5.99 each, expedited shipping was around $16. New soldering iron and bulb cost me about $25 and the heat sink compound was $5. So the repair cost me less than $60 (and would have been less without tools). Compared to a repair estimate of $500, I saved over $440!
Before:
After:
Cool, huh?
Resources:
TechLore - The Consumer Electronics Community
FixYa - Technical Support, User Guides and Repair Service - this is where I got the best advice
HDTV Voice - High Definition Television Talk
www.electronix.com - Great online parts store
Service Manuals

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«Oldest ‹Older 1 – 200 of 276 Newer› Newest»Wow--I'm impressed! (Found you through the MAKE blog.)
Very cool! This sounds like something Eric would do. He's done things like put a bigger hard drive into our Tivo (yes, voiding the warranty) and installing a remote keyless entry system into my new car. His soldering iron gets a good workout.
I work at a tv station as an Engineer, and I fix all of my own stuff too!
Good Job!! It feels pretty good when you fix something like that! and even better when you stick it to the man for the tune of $400!!
Keep the faith brother and next time you'll be even better!
Cheers,
Dan
I had a similar problem with my Mitsubishi set a couple years back. Mine was intermittent, though. I could hit the side of the cabinet and the problem would go away. That usually means just a cracked solder joint or two from heat cycling. I was able to pull it apart and just find the ICs and freshen up the solder and it's worked great ever since. I also have a Panasonic similar to yours and will be watching out for this problem on it now too :o)
People should be less afraid to take a stab at fixing things themselves. I worked in the electronics repair field a long time ago, and in my experience, it's a business full of thievery just like the car repair business. I'm not saying all repair techs are crooks, but the average person wouldn't have the slightest idea how to tell which ones are and which ones aren't.
I have the exact same problem with my Panasonic HDTV. I've now put in my order for two new convergence amps (also STK392-110). At that price I can't pass it up. Thanks for the tip!
wow this is great. i'm having the same problem with my panasonic hdtv too... not nearly as far off as yours, but i cant get it to converge completely at all anymore.(probably something to do with moving 1000miles with it) i may just have to look into this when i get some free time.
did you discharge the capacitors before doing this? or is it on a separate circuit?
that's pretty cool that you can do that, i'm impressed!
Hi Chris,
Matt Whitlock, Editor of the TechLore.com Community website here.
Great job on this article, and for getting your TV all fixed up! I applaud you for undertaking this on your own. Also, thanks for mentioning the TechLore website as a resource.
I'd like to share your experience with others that may be in your shoes by publishing your article to the TechLore website. Of course, you'll get full credit for your work, and links to your blog if you so desire.
I couldn't find any contact information for you in your blog, so I'm hoping you see this comment. Please e-mail me at "editor at techlore (dot) com" (written out to avoid spam bots) to discuss further, or you can send me a message by using the feedback form at the TechLore website.
Matt Whitlock
Editor
www.TechLore.com
dammit. i just realized that it was the title of this blog that has had me singing the beatles "fixing a hole" for the past three days.
Hi Chris,
Thank you for your effort on explaining your repair and for adding the pictures. I just sold my PT-47wx49 to a relative, and 3 days after she took it home disaster struck. Thanks to this site I was able to repair it in under 2 hours. I have no TV repair experience, I work in a pharmaceutical company and as a hobby I build computers, but this is my first in dept electronic repair. I spent $30 on the convergence amps and that was it. Thank You again!!!
Hello Chris,
I had my Panasonic go out 5 days before Christmas. Same issue. Had TV repair guy come in for $50 and he found the problem and gave an additional estimate of $375.
Got on the internet and read your experience and it inspired me to try it on my own. So I bought all the stuff I needed and my son and I gave it a go today and fixed!
Many thanks..
Johnny
Chris, Your pictures and detailed instructions were great, but I must have done something wrong. After completing the replacement of the STK392-110 parts just as you have shown. I now have NO picture and there is a clicking sound from the middle of the DEF PWB. Please someone help.
Hmm. Other than rechecking all of your wiring harnesses (particularly those related to the tube connections), you've got me.
You might try asking the same question over at Techlore or Fixit - they have some more dedicated repair people there - I'm just an amateur.
Thanks. I really appreciate you answering so soon.
Chris,
After replacing the STKs, I still can't get the convergence to kick in. I have a Samsung 1080i.
Any ideas?
@Scott...
You might try the forums on Techlore.com or one of the other links in the story. If you take pictures of your problem and post them there, someone with more repair experience than me may be able to help.
Can you not adjust your convergence at all, or can you just not bring it in using the user menus? You may have to go into the service menus to do more accurate adjustments.
I can't move the convergence at all. When in swervice mode and reg coonvergence, the cursur will move around, and I can isolate the guns, but they won't converge. I alos have a fairly strong bow on the top and bottom
Anonymous aka Scott. I forgot my password.
Chris, thanks for posting your info on this blog. Like you I have a Panasonic HDTV and the convergence was out of adjustable limits. I called a couple TV repair places and they said 350.00 and 400.00 dollars. So, I ordered the amplifers and installed them today and it was like new. I tried ordering the good amps, (like you suggested)but they were no longer available. Electronix had them, they were 5.99 each and outstanding service.
Thanks again
New Bern, NC
Chris;
I was hoping to hear from you regarding the problem with myconvergence. After replacing the ICs, I can't move the lines at all; still nothing. It looks and acts the same as before the IC's were replaced.
Please respond.
Thanks.
Scott
Scott, I did respond above. Other than pointing you toward the other sites I really don't have any idea. The folks at Techlore are pretty resourceful, though.
Chris,
Great article! Spot on and very timely. My five-year-old Panasonic PT-47WX49 failed two nights ago (1/15/07) with exactly the same visual symptoms as your photograph.
What source did you use to get the Panasonic service manual? Is it a faithful and accurate representation of the Panasonic original? I have no hesitation to "use a soldering iron" but I dislike working without a roadmap. :-)
Regards,
Dan (dgriffin{at}webaccess{dot}net)
Chris,
Thanks for posting this. I had a similar problem with my 65" Widescreen Sony. I had figured the IC's were the problem after reading many posts on the internet but I really appreciated having your page with pics as a reference - your before and after pics looked very similar to mine so I really felt like I was going in the right direction.
I replaced the IC's today and when I turned it back on it was the same as before. I was a little disappointed because I thought for sure it would have fixed it. After using a multimeter I found that a couple of of the 3.15amp IC links (I think some consider them fuses while others are calling them resistors) had failed. After replacing those everything is as good as new and the picture is perfect.
I wanted to post this so others, like Scott, might try to replace those and see if that fixed his problem as it did mine.
Thanks again,
Tim
Chris -- Thanks for Posting this. My Panasonic Also had the same problem after 4 1/2 to 5 years of use. It must be made to fail after that length of time. And the quote to repair it was $350 to $400. Its nice when you can fix it for $20.
Again, A big thanks for the help.
Jackey - Atlanta. GREAT Posting. Very detail instructions and easy to follow. It took me 5 hours (my hands shake a little) to fix my 3-year-old Panasonic PT-53TW53G Rear Projection TV for just $20. Thanks for saving me big bucks!
I'm having a similar problem with my 53" Panasonic. After reading about your experience I think I'm going to give it a shot. The PartStore says I need the same part # as you but does that mean both amps are exactly the same? Also, do I have to use a low wattage soldering iron? Lastly, can you give me the part # of the heat sink material you used? Many thanks, Tony
To the last Anonymous:
Both amps are exactly the same part. One amp handles horizontal convergence for the red, green, and blue guns (3 amps per chip). The other handles vertical convergence.
You don't need a super low wattage iron, but you don't want to use a 100W soldering gun. A 15-25W pencil iron should be fine (and cheap).
I don't have an exact part number for the heat sink compound. Just go to Best Buy or CompUSA or other computer store and buy a small tube or squeeze pack of processor heat sink compound. The cheaper white stuff is OK. If you want to really go all out, there are exotic silver based compounds that cost about 5 times as much, but only give you a few percent better heat conductivity.
Thanks so much!
Chris,
Thanks for the well written description of how to replace the convergence amps. Only thing I'm having a problem with is how to disconnect the four 16 pin white connectors on the left side of the board. I'm afraid I might break them. Do you recall how to disconnect them and what tool to use?
Thanks, Bill
ok Chris ------I just was not prying upward enough. I got the four connectors off.
You're now famous for writing this. Service repair men hate seeing this stuff. Keep up the good work.
Tim:
Can you explain more, I replace two IC's, it did not help at all. Before I replaced them, I could adjust red horizontally. Now I can not adjust at all.
Scott:
Have you fixed yours?
Thank you for everybody.
Steve
Hi Chris,
Wow - you saved me a lot of money. I had the same problem and your fix worked great - it only took me about 45mins with your clear instructions. Thanks a lot!! :-)
Eric
@Last Anonymous
If you changed the ICs and it didn't fix your problem, check the discussion on changing the resistors/fuses - if those are blown, the amps cannot function (as I understand it)
Chris:
Thank you again. My TV is working now. The problem is that I had one tiny copper wire from desodering copper net shorted two pins. By the way, one IC controls the BV,BH and GV, the other IC controls GH, RV and RH. you can find this on the PC board. If you know the sympton, you probably only need to change one IC.
Steve
Hi Chris,
My name is Beau Johnson, and I am from Dawson Creek, BC, Canada.
Just yesterday my TV seems to have done about the same thing as so many others. Its my red that went out and seems to have gon WAY out, and there is a bit if a bowing effect as well.
I followed your links and I have ordered the convergence chips.
I just wanted to say thank you. Your article is amazingly well writen, detailed, and informative. This type of information sharing will save me and so many others so much time and money. I normally wouldnt even bother to try and respond to documents on the internet, but I wanted you to know how much I appreciated your article. I hope to share your success when the chips get here.
Thanks again!
Beau
xprox@shaw.ca
Hi Chris,
i had little bit different issue, but it was coming from the same source. My problem was that TV will click on and few sec later click off, and the power led will blink 3 times. So I opened a back cover and inspected all the parts, sure enough there was a burnt resistor, so I desolder it and both STK392-110 as well, went out and bought them (resostor - CA$ 0.45, IC - CA$12)
Then solder everything back, turn it on ... bingo! After I have cleaned the lens, put everything back. Thank you very much for your detailed help!
If somebody need help, there is my e-mail: a-ge@sympatico.ca
Our Panasonic died too - husband ordered the parts and carefully replaced everything as per your instructions. No problems but now the tv won't turn on! I get the same 3 red blinks on the power led. I see that Alex's problem was a burnt resitor....where (how) do I find that?) Thanks so much!
Dawn
Hi Chris,
The same problem happened on my 3 year old PT-53TW53G. I'm an electrical engineering student and I have some basic knowledge of electronics. I however never did any IC soldering of any type before this but I followed your instructions and gave life back to my TV.
Thank you very much
Benjamin
Excellent! Worked for me. Panasonic PT-47WX33G convergence chip failures was confirmed by a service guy ($60), parts were $16 including shipping.
Took a few hours this weekend, but most of that was the un-soldering then the re-soldering.
Try placing the solder gun against the pins to remove, while pulling on the chip itself, the pin will come out itself, you may need to go up and down the pins a few times to get them all the way out.
Setting convergence was pretty simple, in the user settings menu.
Chris, many many thanks for saving my old tv!
Totally awesome. Thanks, Chris. I ran into your blog while searching for a fix for my Toshiba 43HX71. I've never done any soldering in my life let alone on PCBs. But, decided to give it a shot. Got the chips from electronix.com, got a solder and got started. I had to desolder the pieces holding the chips to remove the chip. Went to Radioshack got a desoldering wick. With the desoldering wick removed all the solder, then removed the parts, replaced them and soldered them back again. Now, the TV works great. Thanks again.
Hello..My Panasonic big screen did the same thing but only it was the blue that was off. I bought the same parts and did the same repairs and my tv is as good as new. I contacted panasonic and explained to them that the parts had only a small amount of heat sync grease on the bottom edge and of course I heard nothing from them yet....Your site is great and informative and it only took me about an hour to fix my tv....
Let me start off by saying THANK YOU!
I was ready to have the repair guy come out ($60) but after speaking with him for a moment I could tell this was a common issue. I knew that there had to be something about this online and that's when I read your (very detailed) How-to post. We'll needless to say I ordered the parts today and went down and bought a solder station, now I just hope it goes as smooth as yours went. Just wanted to thank you for taking the time to save us a dime (4000 actually).
God Bless,
I received the parts yesterday and after about 2 hours I had my Panasonic 53x42 like new again. I noticed that the ic were aligned insted of one of them being angled. not sure why they changed the layout of the board but none-the-less pretty simple fix thanks to your post. The repair man wanted $60 to come out and $325-$375 for the repair, one word ridiculous. I bought the parts for 16.00 and that included 3 day s/h. It's nice to see that someone took the time to save people some money. Thanks again.
Thanks for the write up. I just fixed my TV. Good as new!
I just bought a 55" Phillips HDTV with the same exact problem, found your site and now I am going to fix mine, I have as much of experience as you did, will get you some before and afters if youd like. Thanks for this man, should help more people like me and you. Cost me $250 for the tv. Mike96z@yahoo.com
so did u have to discharge any voltage as is done when working on tube crts? ive been told that u only have to leave the rear projection type sit unplugged for a few hors b4 u work on them(sound right)? i take it u still have to be careful not to touch certain areas.
Hi, my samsung rear projection TV got the same problem. Do you know if I can get the exact same IC as yours and fix mine? Thanks
Chris,
Thanks to you I saved 745.00, the TV repair shop in Springfield, MO (The TV Doctor) quoted me 800.00 to fix my set a 57" Panasonic. He also said he would have to send my board in to reprogram the eprom....
I explained to him that the menu screen is fine he assured me that it would be fried. The eprom retains all of the TV's on board memory. With that being said I replaced the 2 IC's and the set works perfectly. Normally I would never post a comment, but I am truely thankful for your help. You are the man....
Thanks again
Jeff Tomlin
@Turok
I had my set off for a day or so before I began, since I couldn't watch it anyway. I was prepared to discharge the CRTs, but I decided not to bother when I found that they were well isolated from where I was working unlike old tube TVs where they are right in your way. I didn't go poking around with a bare finger anywhere, but once I had the main board unplugged from most of the harnesses, I didn't worry too much.
My son fixed my 53wx53 last night. I ordered the parts and was going to help but got home late. He took the whole board out and said when I go home "that this was not a DIY job". We put it back together and he did not expect it to work. It turned on we set the convergence and it is working great. Thanks for publishing this.
Hey.. this is great.. i JUST bought a panasonic 47" tv from a thrift store for $150. I got it home turned it on and it had the same issues as here.. I bought the new IC's and installed them.. I have a basically brand new 47" tv manufactured in 2003 for under $200, thats the way things should be ;-) Thanks alot for this great guide
I have the same symptoms as you... just happened tonight. I am going to give it a try and I will let you know how it workd\s out. Thanks for the blog!
The article doesn't say how the offending part was identified. I have the same problem with my Panasonic PT-47WX49E which just started this morning. It shuts off after turning it on. What's the best way to determine which part is causing it to shut off?
Thanks,
tripwire@techie.com
Hello Chris,
Thank you for your great website. My TV has the same problem. I used the link on this site to order 2 STK392-110, and heat sink, cost about $21. I am a software developer, this is my first time to repair TV. But I have fixed the problem. TV works great. Thank You so much. I really appreciate!
Thanks to your great article I have just fixed my Toshiba 40WHO8 that has been bust for the last 2 years (couldn't bring myself to throw it out). Never soldered anything in my life so wasn't feeling very hopeful but after replacing both chips it's now fully working. Repair guy wanted 250+ pounds, did it myself for < 50 and learned how to solder while I was at it. Cheers!
Hey man, Thanks for the advice. Did exactly the same, except when I powered back on, TV popped and slight burning smell. Power indicator continued blinking, but nothing. Any idea. Still way ahead of the game!!!!
Thanks,
Chris
Augusta, GA.
Chris,
THANK YOU SO MUCH for this info. I got the chips from EBAY and followed your steps! IT WORKED!!! The only thing i would recommend is that you get a magnifier glass to help you when ur soldering. Saved myself $350!!!!!!
Great post, I have the same set and it just started acting the same way. I plan to order the IC's and give it a go myself :) Can you tell me how to get into the service menu for the set?
Yo, just wanted to thank you for this great article. The convergence messed up on my brother's Panasonic 53WX53G and he couldn't afford to take it in. I was inspired to fix it myself and put together a couple of easy soldering kits to get the hang of things before tearing into his set. Working very carefully, it took me 4 hours to replace both ICs and now it's as good as new!
thanks for the "how to"!
I did this to my Samsung last week and fixed that problem. Great post. Saved me tons of money. I've soldered maybe 4 times in my life and pulled off the repair without a problem.
Thanks a million.
To answer a few questions. 1st, make sure you have a nice well lite room to work on your set. I had a industrial lamp i plugged in to help me see and make sure i de-soldered everything correctly. Also, dont worry about the dust going everywhere when u spray your air can. I even cleaned the lenses and back screen.
in order to correct your convergence afterward, it is beneficial to have the TV's original remote. You need to press "Action", then scroll down to correct the convergence. You will need to select 1 through 9. I turned off the lights to make sure i had no glare and then start putting the red and then the blue in the middle of the cross! You should be good to go! Let me know if anyone has other questions!
CHEERS
I have been searching for weeks for something like this. Im sure I wont have trouble with the IC's due to the excellent photo guide, but how do I tell which resistor is causing the TV to shut off after 6 seconds? I have a multimeter but Id need to remove every resistor to test them, wouldnt I?
You would have to look at the schematic to see if there is parallel resistance, but this article I found:
http://www.electronicrepairguide.com/testing-resistor.html
Seems to indicate that you can get close values if you use a digital meter (because of their low voltage across the testing terminals). Your readings won't be 100% precise because of other components, but unless there is a parallel resistance (which is unlikely for power resistors - I think), you should get in the ballpark.
Of course, if the resister is "burned out" (open), you can find it. Other common resistor failures cause a wide swing in their values, but you can't always be sure without a careful reading of the schematic or by removing the resistor from the board.
I would go for a visual inspections first - look for discolorations, evidence of arcing, or even melted parts. Check the underside of the PCB as well with a magnifier and good light - cold solder joints can cause problems or you could see evidence of overheating and/or arcing there as well.
Other than that, it's beyond my expertise. Good luck!
Chris,
You're blog saved me some coin! I replaced both of my IC's in my Hitachi 43FDX01B with the STK392-150's for about $60 including tools. My resistors were fine. I was quoted about $400-$500 for a professional fix. I couldn't see spending that much money for a TV that was about 7 years old. So, I went out and got a 50" Panasonic Plasma, which I absolutely love! I couldn't bring myself to just toss the Hitachi so it sat in my garage for about 6 months...and then I came accros your blog. Which encouraged me to give it a try. This was the first time I've ever soldered anything. I did a some what sloppy job at first and when I turned on the TV I heard a clicking sound and there was a black screen. In researching it further I found out that I had soldered some of the pins with too much solder...they were contacting each other. After cleaning up the solder I was back in business. For those looking to fix their TV make sure you do a clean solder job. All is well now...well almost. My set looks great through the co-ax input and through the yellow composit input, but when I connect the blue, green, red component input everything is red. If anyone has a suggestion on how to fix this I would greatly appreciate it. I'm guessing that a wire harness came loose or pulled out when I did the fix, but I'm not sure where to check.
Thanks Again!!!
In my post to Chris on Oct. 1st I mentioned that I was seeing red with the component hook-up after completing a convergence fix. I would just like to let the community know that it was a faulty DVD player, not anything wrong with the TV.
I was having convergence probs with mine then it went completely out. I changed the ICs, but still no pic. I'm guessing a resistor burnt out, but I can't see any visual signs of that happening. Can anybody help me with the location of the resistors I might need to replace. I have a PT-53WX53G. I don;t have an ohmsmeter so I can't test them myself. Any help is appreciated.
Hey, Thanks for the info. I was looking at a $400 to $500 repair. They wanted $60 to just come and look at it and another $40 to take it back to repair. I was kinda afraid to try it myself, but your pics looked just like my problem so I thought I would give it a try. My Panasonic 53" was about 4 to 5 years old and I could'nt afford to get a plasma or LCD that large and I did'nt want a smaller one. I ordered the parts from the place you recommended. Soldering was a bit tricky but on second attempt it worked. Cost me $34 with fast shipping and a tool that I ended up not using. Thanks so much! from fellow Alabamian.
Thanks Chris for posting information on this blog. Your
pictures and detailed instruction
were great. My pt53wx52 HDTV
had the same symtom and I just fixed it for $18.00 (included 2 chips and 3 days shipping) Everything looks great now. Once again thanks alot for you effort.
I have the exact same problem with my Pioneer 50". I got two new convergence amps (also STK392-110) for 40.00CAD and my TV is perfectly working. Thanks for the tip!
The hell with repair store asked for 500.00. It like 1/2 of the cost of a new TV. I got the 2 ICs and paid the kid next door to replace on the board. WOW everything back to normal on my 10yr old projection TV. Thank for the blog.
Again, great blog, great directions, just one question... to anyone reading, I guess.
PartStore.com is quoting $1.95 for each resistor and according to my count, there are 28 resistors associated with the two convergence amps. This brings the subtotal to $54.60 and the convergence amps cost me just over $60 because I went with the original parts instead of the cheapo replacement parts.
Anyway Chris, you said that others suggested replacing the associated resistors... do you (or anyone else) think it's worth another $55 to do so?
If anyone cares, I have a Panasonic PT47WX33G. I purchased the convergence IC's at www.hbfelectronics.com and so far, have only located the resistors at www.partstore.com
Many thanks again!
Mike
here is an other success story....TV repair shop quoted $500, i followed your instructions and got it working.
i just spent $50
Thanks dude for saving $450
Mash
soldering gun $20
STK(2) chip $30
Satisfaction from Fixing it yourself - PRICELESS
I just fixed mine too! Thanks for the post on what you did to fix. It helped me out a lot and I saved money from not having to buy a new TV.
I just fixed mine and would like to make a few notes.
I have the Panasonic PT-53WX42F model. It is 5 years old.
Got the chips from Electronix. They shipped them very quick. They are marked exactly the same as the original chips, except for the long serial number on the back. Not sure what you get when you buy the more expensive chips.
I've never soldered anything in my life. Went to Radio Shack and got a 40 watt soldering iron and some rosin core solder. I took an old phone apart and practiced a couple solder connections on it.
I also bought desoldering copper braid from Electronix, also available at Radio Shack.
Google some soldering sites to learn about the techniques for soldering and desoldering.
When I opened the back, I was a bit overwhelmed. I tried to disconnect the 4 white blocks down the center but couldnt figure it out. In the end I did NOT remove them and I'm glad I didnt. Remove the black wooden shelf to make room. I used mailing labels to label the connectors. I then took lots of pics with my digital camera in case I needed to figure out how to put stuff back together. There were 4 screws holding the main board in place. I kept inching it back to figure out which connectors were holding me up. I either removed them, or slipped the wires out the of cable ties. I soon had the board sitting up. I placed the center bolt back in the bottom hole so that the board wouldn't slip down.
The hardest part was removing the screws holding the aluminum heat sinks in place. My screw driver ended up stripping the heads. I thought maybe they had solder in them, so I hit it with the soldering iron to now avail. I ended up going to the hardware store to buy a screw extractor. I drilled into the screw heads and then put in my extractor and out they came. The paste on them is still soft so I ended up reusing it. Do not wipe it off.
Took out my desoldering braid, got my iron hot, held a piece of braid with some needle nose pliers and got each pin desoldered.
I then cut one of the leads off the old chip, but it in my needle nose and ran the wire through each hole to make sure it was clean.
I then screwed the new chips to the heat sink, making sure I smeared the paste all around.
I carefully put the chips in the hole and then screwed the heat sinks to the board. Now the pins were in place and ready to get soldered.
I had a magnifying glass head gear, like jewelers used. It was fantastic. I had a nice flourescent light so I could see. Got my iron fully heated and went to work. It took no more than 1 or 2 seconds heat for the joint to hear and the solder go in.
Put it all back together, and it worked perfectly. Total time 5 hours. Probably two or more was trying to get the heat sink screws out and the trip to the hardware store.
Thanks,
Bob VJ
I have a Panasonic PT-47WX42 that seems to need a new convergence amps. It has the same arc of blue and color convergence issues. However, at the same time this happened, it appeared to have "burnt" an image of the TV show name and description at the bottom of the screen. (This is where our cable company displays program information) Is this something that will correct itself when the convergence amps are replaced or am I looking at replacing a screen or other part? Thanks so much for all your help!
I picked up a 43" Sony RPTV yesterday at a Goodwill store for $150 that has a convergence problem and I figured it was one or both of the convergence chips (STK392-150). I stumbled across your very well written repair how-to while searching for a part supplier (thanks for the link to Electronix!) I will order the parts tonite, and should have it all fixed up by the end of the week.
I had a similar problem with a 53" Pioneer about 4 yrs ago, and it was the convergence chips in that one too.
My method of removing the old IC's is to just disconnect them from the heat sinks and cut the legs off just below the packaging (plastic part) using a dremel. This leaves just the legs sticking up from the circuit board which are easily removed one by one using a hemostat and a soldering iron. I then suck each hole clean using my soldering iron and a solder sucker (desoldering pump). It's quick, easy, and I find it really minimizes the chance of damaging the board. It's also just as easy to remove an 80 pin chip as a 4 pin chip using this method.
Glad to have stumbled on your blog. Sounds like my problem with my Panasonic PT-47WX42F is exactly what others are seeing...the convergence amp.
All three colors seem to have some kind of distortion with them, but the green seems to be the most off. I purchased a service manual .pdf online, and was able to muck around with the service settings (channel 124) without doing any harm...but it certainly did not fix the problem.
I'm going to order the ICs and call up my old Heathkit days experience, and get this TV fixed for the holidays.
Thanks again for taking the time to put your experience out for others to learn from!
Thanks again for this information. I got my convergence amp ICs in the mail yesterday, and tore into my Panasonic PT-47WX42F and went to town. I previously downloaded a copy of the service manual, and noted that even the service manual said that the A-Board (the signal processing board) had no serviceable parts on it...it had to be replaced in whole (to the tune of about $400).
Getting to the board was a different experience for me as mine was constructed differently, and the heat sink screws where soldered shut...but I simply desoldered the IC chips and pried them away from the heat sinks.
After applying the heat sink compound and screwing the replacement ICs to the heat sinks, I carefully re-soldered them into place. Because I chose not to completely remove the A-board from the TV I had to re-solder the ICs with the board in a vertical position. Of course a careful check of the soldering was in order, and I put everything back together.
Did the smoke test, and fired it up...works like a champ! I had to do a little convergence realigning because I had screwed it all up trying to fix the convergence without realizing that the problem was hardware.
Anyway, great blog, great advice, and for under $15 bucks (with shipping) I don't have to buy a new TV or pay for an $800 in-home service call!
Thanks a bunch!!
I replaced the IC's in my PT-47W42F and noticed that the resistor in position R7048 (by the first IC), was glowing red. The value was no longer readable and I tried a variety of resistors (2.2 ohm, 2 watt) to no avail. Does anyone no what the Panasonic part number is for the resistor in this position? Any help is greatly appreciated. Also any clue which IC controls the horizontal convergence and which controls the vertical? Before I replaced the IC's, I could not adjust convergence at all, now I can adjust the horizontal.
Thanks!
Kevin
I replaced the IC's in my PT-47W42F and noticed that the resistor in position R7048 (by the first IC), was glowing red. The value was no longer readable and I tried a variety of resistors (2.2 ohm, 2 watt) to no avail. Does anyone no what the Panasonic part number is for the resistor in this position? Any help is greatly appreciated. Also any clue which IC controls the horizontal convergence and which controls the vertical? Before I replaced the IC's, I could not adjust convergence at all, now I can adjust the horizontal.
Thanks!
Kevin
kdmcgee@epix.net
Yo Chris, you are the shizznit son! Thanks for your post on how to fix the TV. I ordered my parts off of electronix and they came within 3 days. With all your pictures and descriptions, I knew what I was getting myself into. I have the same tv (53 inch panasonic) and felt it extremely helpful to find somebody who fixed the very same problem that my tv had. Can't thank you enough.
By the way, the operation was a success. Two stk392-110's later and my tv was looking just as good as before.
Thanks again,
Kris Cook
Sacramento, CA
I had this same problem 2 years ago. Not knowing what it was I had it fixed by a repair guy. $400. Well almost 2 years to the day last week the chips blew out again. Never one to be afraid of doing my own repairs I ordered the chips from Electronix, and replaced them. The old chips had no heat sink grease on them, so much for what $400 buys you.
By the way on my set, which is the 52" version, the chips are on the left hand board separate from the board with the flyback transformer, which made it really easy to just remove that board from the frame and take it out so I could work on a table and not have to be stuck lying down on the floor.
While I was in there I cleaned my 6 year old lenses, and mirror. Removed the odd cobweb and dust bunnies. Wow what a difference that made. My picture is brighter and sharper than it has been in years.
Again, Chris, Many thanks on writing this incredible step by step instructional!
TV is fixed and all is well!
Both of the original chips in my TV had very little heat sink compound on them as well.
It was also a chance for me to clean out the spider webs (complete with spider). Funny story: Watching some show with my 15 month old and I saw her playing with what looked like a bug on the screen, so I went up to the TV to get rid of it and noticed that it WAS on the screen... but on the INSIDE of the screen! All clean now!
Thanks again,
Mike
Chris,
Man you are my hero. My Philips 60PP9202/17F gave out on me the week of thanksgiving. I called few techs around and the cheapest I found was $294.00 to fix my convergence problem. I came across your blog and decided to give it a try myself. Ordered my parts from partsstore.com, I used OEM parts instead of the cheaper ones you bought because I want it to last longer and I don't want to have to open my TV for a long time. I fired up my baby and man it was a beauty. She had life again. I popped in my Transformers DvD and it looked amazing. I am a happy camper thanks to you. I have another TV where the color looks bad. I will fix it myself again if I can find any help online about it. Thanks again Chris.
David
El Paso, TX
So glad to have found this site. Replaced ic's in our Panasonic 47sx42. The Blue still cannot be adjusted horizontally. Vertically all colors are good to go.
What am I missing here??
Cliff in Vermont....where there are NO TV repairmen within 100 miles.
Hey Chris, I can't believe I actually did it and it worked. Around my house I am known as Mr. Fixit but I have never attempted anything like this. My first power up test failed and I got the same problem as some other people (the set turned off and the power light started blinking) but after cleaning up a couple of less than perfect solder joints it fired right up and was back to normal...Thanks again Chris, you saved alot of us alot of money and gave me a confidence boost to attempt some other fixes around the house...
I performed the same repair last month (before reading your write-up) and couldn't have written the instructions any better - spot on - GOOD JOB!
I replaced my STK392-110's with STK392-180's - I read they run cooler and are a direct replacement (a little more $$). All works great with the 180's.
Keep up the good work. Happy Holidays!
Chris,
I have a 3+ year old 47" Panasonic PT47WX53G Projection TV. One day at work, I received a call from wife saying that TV got problem, it has double visions (shadows); a few friends looked into the problem, never knew what exactly happened. We are about to buy a new TV this Xmas. I happened to Google and found this BLOG. I have never done anything like this, never fixed anything, never used a soldering tool..but I am not quite ready to spend another $1000. I decided to get it a try. I followed your instruction and ordered two
STK392-110 chips (5.99/each), and one Soldering Starter Kit, two tubes of heatsink grease,including shipping,all cost only about $27 from Electronix.com, the order was shipped very quick! Thanks for their good service and prices! Today, I spent 3 hours to remove the old chips, and insert the new ones, I unplugged all jumpers before doing the work. The most difficult part is to remove the old chips from board since I never used a soldering tool before...putting in the new chip is a little bit tricky since it has 18 pins. But anyway, after putting everything back, and turn the TV on, man! It works just like new!!
Thank you, you are my hero! You saved at least $1000 for us!
Tips: I used my iPhone take a lot photos, so that I will know where the jumpers go, and so on. I also used labels to mark wires.
Thank you again for sharing your blog with all of us! Have a great holiday season!
Thanks for the great advice and instructions! I replaced my convergence amps and resistors and, WOW, it worked! Saved us from buying a new TV or paying someone to fix it!
One question: I can adjust the convergence now (our set has a single "cross" in the middle for adjustment) but after it is adjusted, the corners of the screen are still a little out. Is there an adjustment for this problem? It isn't bad and we could live with it but I would sure like to get it adjusted. I am just afraid that I bumped something while I was in there that may have caused this.
Any advice out there would be greatly appreciated!
Awesome tutorial, fixed my TV (Panasonic PT-51HX41CE)in about 4 hours. The only problem I have now is that my front control panel won't work. It's not a big deal, I always just use the remote anyway but if someone has a schematic for this model or knows where the header is located, please post it. Thanks again man, saved me a ton of cash that I can now use for a new TV for upstairs!
THANK YOU!!!!!
Thanks to your blog and a little soldering from me my Panasonic Big Screen is not fixed.
You and your blog just saved me a HUGE chunk of $$$.
It cost me less than $25 to fix it.
Thanks again,
Leon D.
To esc0 / david from Tx-
I have a philips as well and wanted to know which part number you bought or did you just use the same one as the author used? Let me know please. Thank you.
For anyone else that reads this, can i just use that same stk392-110 for my philips projection tv?
Thanks in advance
david (CA)
Man, what a relief to stumble accross this!! can't wait to give it a shot.
My TV is a Panasonic PT47WX51CE... my problem is I can't find the part # for my IC chips!!! can anyone help me out?
I have checked out partstore.com as Chris recommends and all the other links but can't find the exact match to my TV model - very close, but off by a number/letter or 2 and obviously want to make sure I have the right parts.
Everyone here says they've just ordered them, no problem. But no one mentions how they went about determining the part #s of the IC chips. I've googled a bunch and can only find the service manuals but they come at a price (which I'm not willing to pay for). My other option is to get into the TV itself but would like to hold off on unhooking and digging it out from the wall until it's time to go to work as it will take days to get the parts and don't want to be without a TV while I wait.
Once i have the chips, I'm not too worried as i have modded dozens of game consoles for friends (anyone who's done this knows how tiny the solder points are) and looking forward to getting this TV into it's proper high-def state!
So all I need is the part # for the IC chips and I'm golden. PLEASE PLEASE anyone, help me out here!
TV - Panasonic PT47WX51CE
Chris, awesome write up for anyone with this problem, THANKS! and thanks in advance to anyone who can help me out.
Cam
First of all I would like to say thanks to Chris for posting this very much needed blog.
I replaced the IC's (generic from electrolux STK392-110 x 2) and thought I did a clean job, but it was my fist time soldering. Re-connected everything and like others, I did a "smoke-test" and the tv came on, smoked a little and went off. I don't really see any blown resistors but I also really don't know how to determine that. I suppose I will try and do a better soldering job now and see if that helps.
PS - How sensitive is the circuit board? I'm asking because a little scratch was made on the underside where the green is....???
yeah, just got done with my repair job. replaced my philips IC chips with stk392-120 sanyo. NO smoke! yay! but it didn't fix the job. left it the same way. i'll take another look at the soldering and some of the resistors.
Btw, would i get picture if those two were not connected?
I have a SONY 43T75 that exhibits a similar problem with the convergence. Does anyone have any suggestions how one can test that the STK IC's are at fault prior to replacement? Any idea where one can download free service manuals or step by step guide to replacing the IC's in this model?
picked up a toshiba 42h81 4 yrs old off craigslist for free spent 20 min researching and found this blog great job on the detailed instructions i bought my stk's on ebay came as a kit with 2 stk's and solder iron, solder, copper braid, and heat sink compound cost me a total of 23 and some change
works great
thanks
tom in RI
This is my second post. I just purchased/downloaded a service manual for my rear projection Panasonic pt53wx54 tv. I was surprised to see that there were no words or instructions - just diagrams. Is this a true service manual?
To re-cap. I attempted the IC repair myself with no luck. My thinking is either my soldering sucks or the after market IC's are crappy, or that I need to also replace the resistors. I don't know but I would like to know what my next step should be. Any advice would be greatly appreciated!
Best web BLOG yet found.. Just installed my 2nd set of ICs (made the mistake of buying the cheapies first) and it's a beautiful big picture again!! Thanks for all the wonderful instructions!!
I have to say I was pretty skeptical that I would be able to fix my TV (not enough know how on my end) but it worked! Thanks a bunch!
Since I don't have any way to contact you directly, I was wondering if the "DaveB" who was successful in fixing his TV with the second set of ICs was the same "David" who posted right before that saying that he tried it and it didn't work.
If you are the same Dave, congratulations! If you aren't the same Dave, you can e-mail me through the "Contactify" link.
Thanks and Happy New Year!
My PT-53 looks like it has the same problem, but only with standard definition. XBOX 360 games and High def channels come in PERFECT. If I play a standard DVD on the XBOX 360 it is distorted. My friend got into the diagnostics on my comcast HD receiver, and changed a setting so the standard channels aren't distorted anymore; they just look analog. I beleive it was an override setting.
So do you think it is still the same parts causing the problem? Thanks for your info, very helpful.
Chris,
I had the same problem with my Toshiba tv and managed to fix it thanks to your info. I searched many sites and yours was the only one that gave me the confidence to try to fix it myself. It cost $80 to fix (I too bought a new soldering iron) and works as good as new! Thanks for the help!
Mine was a JVC brand. Same parts. Your instructions were great. You saved me big bucks more than $400 because I would have probably junked it and bought another.
For others who read your blog and comments and attempt this on a JVC, I have a few pointers.
The Convergent chips are located on a small board near the front of the TV (access from the back). The entire board snaps in (and out) of the chasis. You can look at how the springlocks work on the main board near the back, before unlatching the small board by feel. (Four spring locks at the front. Slots at the back. )
All but one of the cables going to the board unplug. Don't be fooled! One cable seems to terminate into a white connector. This is not a connector. It is soldered to the board. Unplug the other end of the cable, and remove the convergence board with the cable atttached.
After replacing the chips and the board, you may need to adjust the convergence. Convergence-Manual is an option when using the remotes TV menu. (The Auto option was worthless for me. The Reset option is useful if you mess things up bad and need to start over.) The number keys 2,4,6, and 8 act as direction keys to move the cursor to the point of adjustment on the grid. The Channel and Volume Arrow buttons align the grid at the point of the cursor. The SELECT button switches between the red and blue cursor. The OK button (maybe ENTER on some models) saves your adjustment, otherwise you have to adjust it everytime you turn the set on.
I can't believe how many people have used your instructions. Several have left comments while I waited on my parts to arrive. My total cost was 4 hours, and $36 Including 2 day air shipping.
Thank you very much.
THANK YOU CHRIS!!!
I ordered the more expensive chip from partstore.com It was tricky to find at first so I called them and here's that part number people(C5AA00000203)it's the upgrade from the original STK392-110
(or CA5AA00000108)what ever you want to call it. They are $41.52 a piece. My t.v. is the same as Chris Panasonic 53TW53G. I have not done the repair yet but I will post a update when done and will be offering a very detailed (pic's & instructions) lesson on a how to here.
$400 for this repair at local shop PLUS two days off of work to deliver and pick it up that's another $200. I said NO, that $600 loss could go toward a down payment on a Samsung 50" DLP TV with LED lamps for a grand total of $1600. So far I've spent $88.65 tax and all on just the chips who knows what's next.
THANX to all of the rest of you for your post also. I've got some good idea's from you all on how to go about this.
I'm willing to put up to $150 in this gamble and I hope it works. Regardless I'll be offering a document of the experience for the new ones showing up here.
DAN
Had the same problem with my panasonic tv. after reading this forum i ordered the parts and installed them without a hitch.
The Tv is like new again..
Can't thank you enough!!
Billy
Okay installed new Panasonics parts in it today and PERFECT! If you want to know a more detailed know how and what to do e-mail me and be willing to pass info on to others. I've came up with a few new great tricks on this also hope you can add to it. Thanx again Chris your the bomb.
I'll check my e-mail about once a week for you just be pateient okay.
the_payton_6@yahoo.com
NICE: A came accross your post after having the same symtoms with my 5-yr old Toshiba 50hdx82. With a limited amount of electronic experience, I ordered the $20 parts online and on Saturday I fixed the convergence problem.
Thanks for putting together this blog. Ron
hello, i am having the same problem with the blue on my panasonic. i'm not an electrician, but want to do the repair myself. if someone could explain or show in a picture which wires not to disconnect that would be great.
this is a great sight thanks, for any help in advance.
what tips does one need to avoid the high voltage capacitors?
For anyone that has the Philips 60PP9202/17F like I have, use Philips parts when replacing the ICs. In my Tv set the ICs are the (STK392-120 x2) Use Philips only... part# is 932212344682.
You can also download a copy of the service manual for any electronics device at http://servicemanuals.net, for $19.99 per download. This has all the part numbers for your TV in this case. Hope this helps.
David
El Paso, TX
Thanks for the info Chris. I was going to trash my set but I used this post to fix it on 01/17/08. The repair shop told me the repair would cost @ $500.00. I fixed it for @ $30.00. I also used the cheap chip. (didn't know if was going to work and didn't want to lose more money) If this happens again I will use the replacement part that cost $45.00. Thanks again you're a life/tv saver.
Will
Raleigh NC
Hi All - I hope everybody is seeing results with the TV repair! This is a re-post update. I attempted to replace the IC amps per Chris' instructions without any luck. After a little smoke the TV would cut off and have the three red blinking lights. I deliberated and decided to try again. This time I took out the entire circuit board from the TV to make sure I could get everywhere I needed to get safely and securely. I resoldered the IC's (generic) and hooked everything back up again. This time I noticed one of the resistors by the IC glowing red and smoke. The TV still stayed on though!!! Convergence is bad but at least it's on...period. Now I need to know how to identify resistors and their values so I can buy new ones. Can I find at local hardware places or do I need to go to parstore.com?
Thanks much for your continued help. I love how much money we are all saving!
Dave
dgmorgan80@gmail.com
My Mitsubishi VS-55707 big screen wouldn't turn on. Power light would come on for a second and then go off. I searched the web and found out how to get the service code, which was 22. This told me that the short circuit protection was being activated. I cleaned and vacuumed all the internal components and then the tv would stay on but my red convergence was pincushioned. I just ordered the STK's and will let you all know if it works. Thanks for the detailed fix-it info and helpful links.
Ron
does anyone know if this part STK392-180 will work with any panasonic. i have a PT51Hx43, but haven't heard if anyone has used the part for this tv.
@Last Anonymous:
I used STK392-150s to replace my STK392-110s after others had said they were OK. I think the higher sequenced part numbers have higher power capabilities and larger frequency ranges, but still fall within the operating specs of the other chips, so I think you would be OK. If you can find the datasets for the two chips, you can probably determine whether the specs of the 110s are a subset of the 180s even if you don't understand everything on the datasheet.
thanks for the quick response
i put 180s in my panasonic last week
and it works fine
btw FCK PANASONIC for putting solder? in the security screws of some sort on the heatsinks.. had to use a dremel to remove them...
Can anyone tell me what the values are for resistors: R7066, R7016, and R7011 on my Panasonic pt-53wx54 OR on what page of the service manual this information can be found?
Thanks!
Well I changed the ic's but still same problem. reds and greens are way out of sync. Greens seem to most problem. I'm thinking something else might be wrong. any suggestions. How do I use the multimeter to test the reisitors. Could the reisitors cause this promblem also? Figures most everyone here replaces their ic's and ez fix i couldnt have it that ez... Waited almost a week for parts from electronix not their fault, the holiday!
Any help apprecited
I just finished doing the repairs on my television, but when I turned it on there was no picture. The power button turns on and stays on, but won't turn off. Any help?
I wanted to thank this blog with a great write up on the symptoms and resolution. I had a convergence issue on a Mitsubishi WS-55859. I majored in Electronics in high school so I was pretty confident that a chip swap was going to be pretty easy. Fortunately, the set only had one chip: STK393-110 with a rather massive heat sink. I got the original Sanyo STK393-100 from Prelco Electronics in NJ as the part was on back order at Acme Enterprises in Orlando, FL where I placed an order inclusive of solder, solder wick, et cetera.
My suggestion to those doing the job is to be patient taking the board out of the tray and even more so with the desoldering of the bad chip and soldering in the new one.
I put everything back together and turned the tv on. I had no audio and could not get the cross hairs at all in the convergence option. The horizontal picture had the hour glass effect as well. I thought that I was screwed. Fortunately, I looked that the board that I installed with the new STK chip and noticed that I forgot to clip one of the ribbon connectors in. That solved everything and a quick reset of the convergence (red & blue), I'm all set to watch the Superbowl tomorrow night.
Go Patriots!
Jim
I replaced the two STK392-110's on my panasonic last night. Thomgs are much better thqan before, but I still get some blurred images with green shades. Is there any remedy for this? Please email your suggetions to aayazi@gmail.com
Looking forward to hearing from and thanks for this blog. Saved me from buying a new TV.
I replaced 2 STK392-110s on my Hitachi 51SWX20B and unfortunately, it did not pass a smoke test. I unplugged the tv shortly after I saw smoke. Should I assume that I toasted the 2 ICs that I replaced?
BTW, thanks for taking the time to blog this!
In reply to the smoking, failing tv repair..
It would be great if you could post any advice given regarding the failed attempt to install your IC's. I think the exact same thing happened to me and I'm wondering if I should buy another set of better quality (and better soldering on my part).
Thanks!
Dave M. dgmorgan80@gmail.com
Thanks for the guide it worked great for my Panasonic 53". I did a little digging and found out that you should replace the 110 chips with 180's. Apparently the 180's use less power, produce less heat and are better made. They are the replacement that the manufacturer developed after the 3-4 year failure rate on the 110's.
And the beat goes on...
Chris, I want to thank you from the bottom of my wallet for this highly informative blog entry. My 55" Samsung HCL-5515 lost its convergence (both red and green) a few weeks ago and a Web search turned up your blog entry.
After I read it I called a local TV shop that was a Samsung-certified warranty shop and gave them the symptoms. They said they new without the shadow of a doubt that it was the convergence amps and it would cost me exactly $375 to have it fixed at my house.
That was all I needed to know. I ordered the two amplifier chips from B&D (part# STK392-040) and replaced them yesterday with COMPLETE success. I ended up buying a new soldering iron and some soldering tools so my complete parts bill was about $50.
Thanks to you, I saved over $300.
When and if we ever meet, I owe ya a cold one!
hi chris i am wondering if this would also fix a rca projection as well, it is a p56926 i looked for the ic but could not find it, if you know please help
@last Anonymous...
I'm sure the technique is similar for the RCA projection TVs and I presume that there are some kind of convergence amp chips involved, but I don't know what part numbers or any other details. You might check out the links for obtaining schematics/service manuals.
Chris, I owe you big time. Your blog gave me the confidence to try this and i successfully changed the two ic's in my toshiba 43".
The repair cost me $30 total and took about 3 hours. On my toshiba the screws attaching the ic's to the heat sinks were problematic since the ic's stood parallel to another vertical circuit board and only had about 1" of clearance. I bought a nifty right angle screwdriver from Sears but it still was too large for the clearances. I ended up using a 1/4" open-end wrench with a #2 phillips bit taped to it. I'm sure there is a specialty screwdriver out there but I wanted to get the repair done when I got the parts. You could also desolder this vertical circuit board but this seemed like way too much work and potential for bad connections since I am no expert.
There are alot of people that owe you for putting this out there.
Thanks!
Chris B from NC
Thanks for all the advice. I researched my television for about 3 days when I came across your site. It inspired me to give it a try. I also have a panasonic projection screen tv mine just shut off one day I unplugged it and tried again. This time it started to come on, just as the picture was coming up it shut off and then the red led would blink three times. through research I found that these tv's flash trouble codes similar to automobiles. So I found out that three blinks means a problem with the convergence circuit. I then opened up the back of the tv and tried to turn it on kind of as an afterthought and low and behold one of the ic resistors lit up like a bulb. I took out the board checked all the other resistors for signs of damage there were none. luckily I could still read the rating of the burnt resistor. This is the funny part I could find the ic's all day long and I ended up buying the genuine sanyo ic's from Prelco Electronics in New Jersey. but no one I called had the resistor. it is a 2.2 ohm 2 watt flame proof resistor. I finally called a small mom and pop electronics store here and told them I was doing an electronics project and needed to know where to get some resistors they steered me to a local supplier that specialized in consumer electronic parts my quest was over. I came home on a friday and found the ic's sitting on the porch (2 day shipping) I went in and couldn't wait to get to it. I had a little trouble getting started unsoldering the ic's I used solder wick and it took a few tries to get that right. after that it was down hill. I did as you said and had to reheat a couple of pins to get them out i then took the pencil tip of the soldering iron and centered it in each hole this perfectly cleaned and centered the remaining solder for a clean installation. i gave them a generous coat of heat sink compound resoldered all the pins. same thing with this the first couple were sketchy but once i got the hang of it the hardest part was having to move the heat sink tweezers to each individual pin without bending them it all took about an hour and a half. I replaced the mother board in the tv and crossed my fingers. When it came on I let out such a yell that all my cats ran for cover and my family came running in with bewilderment on their faces to the sight of a beautiful bright big screen tv again THANK YOU THANK YOU THANK YOU Without this site i never would have thought it possible.
I have a Phillips that had a convergence problem. I checked online, and thought I can do this! I purchased the equipment and parts. Last night, I replaced the ic's. After I hooked everything back up, my tv powered on, the screen came on, it looks kind of milky white, with red and blue. After a few seconds the screen disappears. The tv does not turn off. The red power light on the front stays on constant. If I push the power button again, the screen comes back on but after a few seconds disappears again. Could this be resistors? I did not check them, or replace them. Could it be my soldering? Any ideas? megangrimes@yahoo.com
I have a 47WX51E with the same problem. I ordered the ICs online and armed with this blog, launched into some scarey stuff. I installed the chips, powered the TV on and viola, different convergence problem (blue stuck to the leftt by 2 inches w/ some pincushioning). Went to the Radioshack and bought some copper wick.Desoldered all the IC's pins, cleaned them up thoughly with the wick and resoldered all the pins (using magnifying glasses this time). 2nd time was the charm. Thanks Chris!
Someone posted here and said STK392-180 worked in place of STK392-110.
Will STK392-560 or STK392-570 work in place of STK392-110?
Thanks!
Thanks so much chris, saved me a couple hundred bucks there. haha god bless you and your family.(From my dad) only cost me 25$
Worked for me too, thank you soo much.
wayne
It worked for me too! Life is good. I just saved $2,000. (the price of a new 53 inch TV with all the bells and wistles like the one needing the repair. I wasn't going to spend $400 - $500 on a 5 year old TV. Thank you a million times for the advise.
Worked for me on my JVC AV-48WP30 t.v. I would never have thought about doing this myself, so thanks for the help. Wasn't even that tough of a job. The front speaker panel comes off and the ic's are right on the front board. Only took about an hour and a half with it being my first time soldering small circuits. Thanks again
Brandon
Thanks for all the Info...
I am about to replace convergence for a 53" Sony XBR purchased in 1999 -- The IC were listed as STK 392-20 and some sights said you could use a higher amperage IC STK 392-40. Has anyone worked on similar Sony XBR sets with the STK 392-20's ? Any info would be helpful especially if any resistors..etc also had to be replaced?
Thanks,
John
Chris, About a year ago I fixed my TV from your fantastic directions. The TV has worked fine, but now it will turn on for about 5 seconds then shut off. When I test the resistors on the board I can not find any resistors that are obviously open, but when I power up the TV 2 resistors glow red. Call me stupid, but is it safe to assume those are the two failed resistors. The metered resistance is .7 ohms. Thanks in advance Scott in New Bern, NC
does anyone know how to test an IC to see if it is bad? how can I test my resistors?
There is no standard way to test ICs. For the resisters, you can use a multimeter to test them - even in-circuit. The values won't be exact, but if they read zero ohms, open (infinite resistance), or very high resistance, you can assume they are bad.
Often, though, if the resistor is blown you can tell by visual inspection - discoloration, burn marks, crumbled ceramic, etc.
Hi, This repair worked out fine for me. Have a Panasonic 53" with the exact symptoms you described, bought the convergence amps and soldering gear, spent half a day since it was so hard getting at some of the connections and I was terrified of ripping a wire out of the connector, but it all worked out. Now it is running fine again.Thanks for the great photos and details, it saved me hundreds of dollars.
Matthew
It was very help full, we fixed our Panasonic PT-53WX42 big screen, replced both STK 392-110, part was $8.95 per each, $2.99 Heat sink tube from Radio shack, but we have minorproblem,picture is last 5 seconds and than goes off, red light blink 3 times, power wont come back. further reading blog on this site a Gentelman from Canada mentioning Resistor. whre to locate on PC board?what is value? plz adviceus. my email is dpatel65@yahoo.com. cheaper part and semiconductor, ICS, available from Mat Electroincs. Ph 1-800-628-1005. www.matelectronics.com
plz read this question and advice us asap. thx a lot. Danny Patel.SC.
i know this sounds silly, how do you test the resistors with a multimeter?
mjlegge@gmail.com
First - excellent write up!!!
Second - picture number 2 (that shows the two audio connectors) the board part number is cut off (the board the heat sinks are connected to - i guess thats the "right board" if looking at the TV from the back). Does anyone know what the full part number is?
Also, If I order that part, would it include all the other parts on the board (IC, heatsinks resistors etc etc)?
Looking for "plug and play" here, I tried soldering the ICs but I used a 90 watt iron (all i had) and think I torched the board itself.
How would you remove the big old high voltage assembly and put on new board?
If I die doing this will when would someone start to smell my decomposing body? 2 weeks?
Thanks
Testing Resistors:
http://articles.techrepublic.com.com/5100-6349_11-5034314.html
Hey, nice tutorial... but it didn't worked for me :'( . I have a Zenith Inteq IQB60m90wa with the exacts symptoms that you describe. So i bought the IC and changed them, the problem is that it didn't make a difference so i still have the convergence color problem... anything else i could check???
please answer me to omar.terrero@gmail.com. I'll appriciate it a lot..
Thanks!!!
Just wanted to pop on and thank you for a great write up. I replaced STK392-110 ICs with STK392-180 and my TV looks better now then it did when it was new after a few minutes setting the convergence and colors. Didn't have to blow my tax return check on a new TV.
Well I had the same "3 lights flashing and no picture or sound" situation and googled it and found you. I thought "what did I have to lose"? I bought the parts online for about $16 delivered. Followed your pictures. Was a bit nervous about the soldering but low and behold... IT WORKED. I was amazed. Folks, give it a shot. Remember to be patient and the solder flows fine. This is the first time I've "really" tried soldering something that I cared about and I'm still in shock. It was an inexpensive fix and I couldn't be happier.
MEGA thanks!!!!!!
I think my set my have a blown "power resister" as per Chris's photo.......any idea where I can purchase one of those. BTW I think they are exactly the same as the ones in the picture....
Please help.....I know I need it.
Thanks a Million!!! Followed your advice to replace the STVs on a Hitachi 43" TV and everything works like new! A few minor differences with the circuit board, but it's easy enough to see the similarities of the repair.
I had the convergence problem with my Panasonic PT-47WX49. After getting help at fixya.com and reading about your success with fixing it, I decided to give it a try. I also bought the parts at electronix.com. Worked great, took about 3 hours, mainly trying to get the heatsink screws unsoldered. Ended up just drilling them out. One extra step I took was to purchase a 40 pin IC socket at radio shack and modify it to fit on the board. Soldered this in, then just put the IC's into the sockets. That way if they ever fry again it will be a much quicker fix.
Evn a kid from Brooklyn can do it. The trick if you are a newb spend $15 and get a desoldering iron with evac bulb from R Shack. I also had a burnt out resistor I checked using a multimeter. This may ven be worth doing prior to replacing the ic's. (light blinks 3 times)
I usually don't leave comments in these kinds of things, but you well deserve every "thank you" you get from the people you've helped just by putting this up. So thank you. Your instructions were clear and simple, and the pictures well detailed. Again, thanks, especially for what we saved by doing this, in time and in money.
Does anyone know or have access to the default settings for Panasonic PT-47WX33G. I went in and changed them. I read the service manual but it didn't include all of the settings or should I say it didn't include the one's I changed :-(
rockhas5@aol.com
Thank you in advance. I have a Hitachi 55UX58BA projection TV which is about 9 years old. It has been working great all these years. Just the other day, it just turned off by itself while I was watching TV. Now when you turn on the power button, the red light blinks for a second and turns off. When I turn the power on,I looked at the PC board and I could see a few green lights coming on and then they turn off.
Looks like some protective circuit is shutting down the TV to avoid further damage to the TV.
Question is..changing the STK392-110 should resolve this problem? Is this the "Same Problem" that lot of people are talking about in this blog?
Please help ..
Joe
Hi All.
Please note that the STK392-110 - in any set - has this common problem. Several versions of the same chip have been released, with the latest being STK392-180. Should any of you wish you replace your -110 chips, use the -180 version instead. Its an exact replacement, with a higher wattage output. Please keep in mind that an even coat of heat sink grease is critical for any chip.
Here is a FREE download of the service manual for these models
*REMEMBER* IT'S A MULTI-PART DOWNLOAD.
You'll need win-rar to extract the file.
http://www.win-rar.com/downloadnow.html
(RUN WIN-RAR AS A TRIAL)
Then you'll need adobe reader to open the pdf
http://www.adobe.com/products/acrobat/readstep2.html
http://fileshare.eshop.bg/downloadsm/31725/Panasonic_PT-47WX53G.html
I had a tech replace the chips, but it won't turn on now. He is asking for a circuit diagram and not the manual for the PT47WX42F or similar model.
Anyone have any ideas?
I replaced the chips myself and it would NOT turn on after the first try. So i was like crap, i probably fried my board when i was soldering. It will turn on, then you hear that clicking noise when it turns on, then the TV shuts off by itself and the power light on the front keeps blinking. So i unplugged the power cord and tried it again. Didn't work again. Then i tried one last time by unplugging the power cord, and turned the TC on. It works!!! Only problem is when the TV turned on, I had my dad turn it on while i was looking at the board, i can see that one of the capacitors turned red hot and after that it turned black. interesting enough, that capacitor is near the IC chip so i think i might of shorted it when i was soldering. Luckily the TV turns on and works except the problem is not completely fixed but a A LOT better than it was before. I can watch TV without getting eye strain and you can only see the convergence go off in the top left corner only. Only the blue gun is off now. I hope it is just the blown capacitor so i can just easily replace that. BTW does anyone know what capacitor to use? PS Thanks Chris Palmer.
Ahhhhh! Help!!! I'm so frustrated with my PT-53WX42F. I appreciate your sight very much and all the people who have come here and posted--I thank you so much for your comments. I replaced my two IC's. I apparently suck at soldering, but I didn't want to pay "the man" $400 to fix what is quickly becoming my dinosaur, so I thought I'd give it a whirl. I have soldered and resoldered, desoldered and resoldered, but have had minimal success. At one point I had it power on again (It's alive!!!), but I couldn't get my colors to realign, so I figured my poor workmanship was to blame. So I went back in, thought I had done a tremendous job soldering, but now the tv won't power on. I hit the power button, five second pause, a loud boom from the speakers with a loud click, and one blink on the power display. I have checked and rechecked my cord connections, but everything seems in place and plugged in securely. Is it still my sucky soldering, or have I moved on to another problem. Any bone you can throw this dog is appreciated. You can contact me at mccabey@hotmail.com. Thanks Chris Palmer for your site.
Yes!!!
I own a PT-47wxc43g the Chips went out followed your instructions and bam...
I had no exp in sodering and none in fixing tv, Ive built 20 or so computers but never worked on a board
It took me about 6 hours, being extremely careful now it works!
ps I went witht he cheapre IC chips incase i fryed it,
anyone know how to properly converge the tv, My email is cheve454@excite.com
ty very much for the post and the great information.
Well, a friend who's better at soldering than me helped with this repair...put everything back together, and damn, no picture!! Is there on particular connector to double check? TIA for any ideas!
Sucess!!!! It was a connector that wasn't fully seated....fixed that, got a picture, adjusted the convergence, and voila!... back to the good ol' days!
Got my parts in the mail from a place called Acme, soldered them in and the TV (a PT53WX42F) now works great - saved about $400 doing it myself. Magnifying glasses ($6 from Harbor Freight tools) helped tremendously with soldering, I recommend getting a set to do this job. Thanks for putting this website together.
hello i have a sony kp 43t75 i just replaced the crt's and it did not fix the color problem have you ever herd of one not work(bad) or is there some thing els that i might need to replace please help!! thanks larry
Thanks for the info.
Someone was acutally throwing out a 53" Panasonic. Natually I helped them out by removing it for them. Haaa
Anyways, just thought this tip may help those about to try.
Instead of carefully removing the old IC's, Cut the leads off as close to the body of the IC.
A Dremel with a cut off wheel or snips are available for this purpose.
Then simply apply a little (LITTLE) heat while removing the lead with tweezers.
It may sound like more work, but trying to remove an IC in once piece is not as easy as you would think and doing so can often cause damage.
Wish me luck.
Jukebox Joe
Jukes/Pinball/Arcade Repairs
I found a lot of posts that either mention glowing resistors and or the tv still turning off and blinking after ic replacement. I know that when they go out it is usually a resistor maybe two and an ic. if you just replace the ic's and not the resistors it may still not work. When the resistors burn sometimes you cannot see the markings. on panasonic big screens the resistors are ususally 2.2 ohm 2 watt flameproof resistors available through nte
Well replaced the convergence filters on my Panasonic.....easy fix the picture is sharp looks as good as new.
This was a great post and still is apperently after some time now. I had the same issue for my tv same set exactly. thanks for the help I am asking a bout the tuner section my set has never tuned the standard air channels 2,4,5, uhf are fine but the standard channels are terrible any help would great!
Another success story with my PT-47WX54J. Just finished with the repair. Took me a while. I only replaced IC7002 that controls the BH, BV and GV, that is the one at an angle, since the GV was the problem with mine. Works great. Thanks a lot for this great article.
Me too, Me too Chris! Thanks!!! Having a little issue with the blue convergence but I think unsoldering and resoldering will do the trick! Now that I did a little more research the only one we needed to replace at this time was IC7001 and not IC7002 where the blue convergence is located. But thank you for sharing!
I'm lucky to have such a wonderful boyfriend to help me with this - thank you too CT!!
I have a Panasonic 47" hi def model PT47WX53G. Was having issues with our tv like the ones shown. Did the procedure and it worked. Then after 20 minutes of watching tv the set shut off by itself and the power light flashed 3 times. The tv would come back on after an hour or two....but would not stay on for any length of time. So I took it back apart and cleaned the excess flux from the soldered area and it's been working good as new every since. Thanks for the advice.
EXCELLENT! i just replaced the amps on my 5 year old 53wx53. looks like new! while i was in there i cleaned the lenses and painted the inside surfaces flat black. now i just need to get into the service menu and do some fine convergence.
thanks for the great info!!!
I have a Toshiba 42H83 with the same problem. If I had not found this blog, I would not have tried to fix it myself.
The 42H83 is similar. but not identical. I found schematics and noted that the same STK392-110 are used.
Getting at these parts is best done by removing the chips and heatsink together. It's only 4 more pins to desolder.
It's best to remove the rear one first, and replace the front one first. Plenty of light and a steady hand is important. Also make sure the pins are well aligned or you'll never get them thru the holes.
I used STK392-150, which handle more power than the 110 and this failure is clearly heat related.
I also used thermal greese with silver, which conducts heat better than standard greese. This is a favorite of Pentium overclockers.
Chris, thanks for your great blog. You saved me a bundle.
Bill B
I have a 53wx42 Panasonic. I tried using your method but it seems during the removal process one of the contacts on the PCB came off. Is there any way of salvaging a contact that comes off?
Any advice would be appreciated. If someone knows of a site where I could purchase a new board for a 53wx42 I'd appreciate it.
email: bludfishy@ayahoo.com
Hi Chris,
As like everyone that has replied to your blog I too have the same problem. My Panasonic (PT-53WX42F) was mfg. in NOV2002, yesterday morning I turned on the set and the problem was there the blue was out of whack. I removed the cover and took a look inside found both Amplifiers "just as described" one of them had very little compound on it. Ordered the parts last night from the same source you did. " I use to design PCB's many moon's ago as well as repairing them" so I figured I might as well give it a shot and save some money. I did call a Repair man in my local area and he quoted $250.00 to fix the problem. He also said to order the more expensive ones from the mfg. but for less then $20 bucks I can't go wrong. worst comes to worst I buy the more expensive ones if these fail. Anyway, I'll let you know how I make out.
FYI - you have a place in heaven for helping so many people save money during tough times. God Bless.
-Mike
Thanks to you I will now be able to fix TWO RPTV's - my Panasonic, as well as a 48" JVC I-Art that somebody tossed out yesterday! I have read elsewhere that STK392-150's or 180's can also be used and that they run cooler than the originals. Can anybody confirm this? I also found a tip - installing a PC fan aimed at the heat sinks. May try that one myself as it gets HOT in Fl!
The -150's and -180's do run cooler but draw more power which can cause other components to burn out.
Three comments
1. To repair the PCB with the contact that lifted. Follow the copper & lightly scrap it clean. Then attach a wire from there to the pin on the STK391 that lifted.
2. Using -150 or -180 will not cause other parts to fail. Also they will not run any cooler. Heat is directly associated to power being dissapated. 3.42BTUs per watt.
3. I added a 4 inch 24Volt muffin fan rhat I'm runnig at 12Volts. I cut a round hole in the rear protective panel directly behind the STK392 chips. A couple of screws are holding in place. I also included a filter as the fan will increase the amount of dust. The result was a 10F drop in temp. Not great, but it should help.
Bill B
Hi Bloggers,
Made my repair last night replacing both STK392-110 using the cheaper version ($5.99 ea) used one tube of heatsink paste (1.5g)and had no problems. Took me two hours from start to finish, made a few adjustments using the remote and all is good. Looks like new again. total cost $21.76 w/shipping. Saved over $230.00 by doing it myself. The internet is a wounderful thing...
- Mike
Hey great blog! I bought the 2 $5.99 parts and they worked great. It was an easy fix and I did it in about 2hrs. I had to buy all the soldering equipment, but the total cost to fix it was still under $60. A lot cheaper than the $400 estimate I got. Thanks.
Did you have to realign the colors / convergence once you replaced the Amps, and where is this detailed, or did just replacing the chips do the trick?
thanks, great blog...
Yes you will need to re-adjust the colors via the remote control.
Thanks for the great tutorial Chris!! It was a piece of cake until...
I had trouble with the front amp, 3rd pin. It just wouldn't take solder. I goofed around with it until I heated up the trace to a SM transistor and the trace came loose. (somebody above had the same problem).
I'm using conductive paint to hopefully replace the trace. I soldered a piece of tiny solder wick to the bent-over pin and have superglued it to the board right to the tiny SM transistor.
Once the glue dries I'm going to clean everything and put a glob of conductive paint where the wick touches the transistor.
I'll know in a few hours.
The solder wick/conductive paint didn't work evidently. I can do all convergence except red horizontal and it won't budge. Time for a little more thought...
It's me, anonymous again. :) Looks like my fix worked but I have a burned out 2.2 ohm resistor. Can't find much tech info on this PT-53WX42F but there are three identical resistors next to one amp and the middle one looks burned and checks open. 'Course nobody but Rat Shack is open on Sunday and tomorrow is a holiday. None at Rat Shack so guess it'll be a few days. (sigh)
Thanks for getting me off my duff and back into electronics, Chris!!
Good News: fixed my Panasonic PT-53WX53G last night.
Here's what I'd like to pass on to anyone considering this project. This is not as easy as it sounds. I had never done any soldering, so I bought an iron, practiced a little and started the project. I was unable to unplug the red high voltage wire, so I had to work on the floor with the circuit board on its side, this made it a lot harder for me. I spent about 5 hours (mostly because my solder skills were weak). Taking the old chips out was the hardest part for me, and I thought for sure I had damaged the board with too much heat. When I first turned the TV on, it had convergence problems, but I was able to adjust it back to almost perfect.
I only changed the 2 IC chips - I didn't see any burnt or discolored resistors, but I did see one that looked like the label was missing?? Hopefully this fix lasts. Thank you for the post.
Great tutorial. I had the same issue on my panasonic pt-47wx42.
Parts and tools came out to about $50. I had never soldered anything in my life but after watching a couple youtube videos (how to solder/remove solder) I decided to give it a shot. Three hours later my tv was working perfectly.
Thanks,
Liz
THANK YOU!! Best $12.00 repair ever!!! I just fixed my 5 yr old Toshiba 42H83. Oh yeah, I've never worked on a TV before or soldered on a PCB!
Thank you for the info and pics, I went to a local tv repair shop and the owner was kind enough to sell me the two stk392-150, and a free resistor, I replace them and wham like new. thanks a million
P.S. forgot i got the tv for FREE from a friend that did'nt want to have it fixed because it was to much $$$
My TV is having problems with the Blue convergence primarily. At first I thought that it was a certain resistor but after consulting the circuit diagram for my chassis I found no resistors to be damaged. I will go ahead and replace the ics but my question is that has any one here not found any resistors damaged and still had success with replacing the ics?
Chris - I only changed the 2 IC's - no resistors changed. My TV has been working great for 2 weeks. I hope it lasts.
Thanks for the info!! I had the same problem on the same TV - I ordered two chips but took a chance and replaced only one - the angled one. Got lucky, it worked! I'll save the other just in case...
Took about 2 hours total - I did have some trouble desoldering. Also, I wasn't able to get the heatsink screws back in, although I did use the compound and it seemed to be holding tight against the heatsink. Hopefully it lasts.
Thanks again for sharing this info. You saved us all a lot of $$$.
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